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AI Automation & Agents

AI agents that answer, qualify and book while you sleep

We design AI assistants and automations around how your business actually runs. Leads get a reply in under a minute, routine admin disappears, and your team spends time on work that needs a human.

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Smartphone showing an AI assistant chat interface

Overview

How we help

Most businesses lose enquiries in the gap between a form submission and a human reply. Our 60-Second Lead Response Engine closes that gap: a trained AI agent answers on WhatsApp, web chat or email, asks the qualifying questions you would ask, and books the call straight into your calendar.

Beyond lead response, we automate the repetitive work behind the scenes. Invoices, follow-ups, data entry, report generation and document processing run on their own and hand off to your team only when judgement is needed.

Ideal for

  • Clinics, dental and wellness practices
  • Schools and education centres
  • Real estate and property agencies
  • Hospitality, events and restaurants
  • Service businesses that run on enquiries

What's included

  • AI lead response agentInstant replies on WhatsApp, website chat and email, trained on your services, FAQs and tone.
  • Appointment bookingQualifies the enquiry and books into Google Calendar, Calendly or your CRM.
  • Workflow automationConnects your forms, CRM, accounting, sheets and inbox so data moves without copy-paste.
  • Document & data AIReads invoices, PDFs and emails, extracts the fields and files them where they belong.
  • Custom GPT & knowledge botsInternal assistants that answer staff questions from your own SOPs and documents.
  • Human handover & guardrailsClear escalation rules, conversation logs and approval steps so nothing goes out unchecked.
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Outcomes

What you can expect

< 60 secFirst response time to every new lead, day or night.
24/7Coverage for after-hours and weekend enquiries.
Hours backRepetitive admin removed from your team's week.

Process

How the project runs

  1. Discover

    A short call to understand your goals, customers and constraints.

    Day 1–3

  2. Blueprint

    A written plan with scope, timeline, team and a fixed proposal.

    Week 1

  3. Build & launch

    Weekly demos, a shared board, and launch with tracking in place.

    Weeks 2–12

  4. Grow

    Monthly improvements, SEO, campaigns and support after launch.

    Ongoing

Tools & technology

What we work with

  • OpenAI
  • Claude
  • Gemini
  • LangChain
  • WhatsApp Business API
  • n8n
  • Make
  • Zapier
  • Node.js
  • Python
  • Supabase
  • Pinecone

FAQ

AI Automation & Agents: common questions

Will the AI say something wrong to my customers?

We train the agent only on your approved content, set strict boundaries on what it can answer, and route anything outside those boundaries to a person. You review the scripts before launch and can read every conversation.

Does it work on WhatsApp?

Yes. We set up the official WhatsApp Business API so the agent replies from your business number, with your branding, and hands over to your team inside the same chat.

How long does a first automation take?

A lead response agent usually goes live in two to three weeks, including training on your content and testing with real enquiry examples.

Do I need to change my current software?

Usually not. We connect to the tools you already use, such as your CRM, Google Workspace, Microsoft 365, booking system or accounting software.

Related

Often combined with

Talk to us about ai automation & agents

Share a few lines about your goals. We'll reply within one business day with questions or a proposal.

Send an enquiry